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    NovelVox has partnered with Zoom to enhance the contact center experience for customers in healthcare, banking, finance, and insurance. This collaboration aims to empower agents to deliver personalized customer experiences. NovelVox, a contact center experience optimization company, has announced its partnership with Zoom Video Communications, Inc. to integrate the Zoom Contact Center experience with industry-specific agent desktop integrations. By embedding NovelVox’s Agent Accelerator within Zoom Contact Center, agents will have a unified view of customer information, enabling them to deliver personalized and connected experiences. Agent Accelerator is a tool that consolidates all the applications agents use when interacting with customers, including core industry apps, business applications, backend systems, databases, and CRMs. This comprehensive view of the customer journey on a single screen eliminates the need for agents to switch screens or leave their Zoom workspace, resulting in faster query resolution and improved service experiences for customers. Agent Accelerator is industry-optimized and can easily connect with core systems in healthcare, banking, finance, insurance, and credit unions. This capability, along with industry-specific features and ready templates, allows contact centers to optimize their performance according to their distinct industry requirements. Customer expectations from contact centers have evolved, with a demand for personalized and consistent service experiences across all channels. Customers expect agents to have access to their entire customer journey, eliminating the need to repeat information or experience long wait times and multiple call transfers. To meet these expectations, NovelVox and Zoom are joining forces to empower agents with all the information they need to deliver a superior customer experience from within the Zoom Contact Center. This integration and unification will be enabled by embedding NovelVox’s unified agent desktop within the Zoom apps framework. Additionally, the comprehensive library of 75+ third-party app integrations opens doors for exciting new integrations within Zoom Contact Center, particularly in customer experience-intensive sectors such as banking, finance, credit unions, healthcare, and insurance. NovelVox CEO, Amit Gandhi, expressed excitement about the partnership, stating that it is a significant milestone for NovelVox’s mission to transform contact centers into consolidated customer experience centers. The Unified Agent Desktop for Zoom Contact Center is just the first step towards achieving this goal. The company aims to continue innovating and deploying refined contact center integrations to bring efficiency and coherence into the customer experience. NovelVox is a global contact center software development firm dedicated to transforming the agent-customer experience and driving brand loyalty and customer advocacy. With a library of 75+ third-party app integrations, the company has pioneered agent experience with solutions like Unified Agent Desktop, Contact Center Wallboards, Reporting and Analytics, and more. Their 14 years of experience in developing, integrating, and refining contact center applications have served various industries such as banking, healthcare, telecom, education, government, and retail. For media inquiries, please contact Martin Katz at NovelVox. Source: NovelVox

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Home»Trending»1 Under-the-Radar Growth Stock to Buy In June
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1 Under-the-Radar Growth Stock to Buy In June

James TaylorBy James TaylorJune 4, 2023Updated:June 4, 2023No Comments4 Mins Read
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Investing in the stock market is best accomplished with a long-term mindset, which can protect your holdings from temporary setbacks. One category of stocks that has proven to deliver solid gains over extended periods of time is growth stocks. While big brand names like Apple and Amazon are often the focus of attention when it comes to growth stocks, looking at relatively unknown options can be a good way to diversify your portfolio. For example, discount retailer Costco Wholesale (NASDAQ: COST), known for its membership-only warehouse stores and affordability, has performed exceptionally well for investors.

The company’s annual revenue has grown more than 60% over the last five years, and its operating income has increased by 74% despite the challenges posed by the COVID-19 pandemic and economic difficulties. Costco’s unique business model has gained wide acceptance around the world, and it still has lots of room for future growth.

Here’s why this under-the-radar growth stock is worth buying in June:

A global business in demand

Costco has proved time and again that its business model works, and the company is now operating in 14 countries. Its big-box, warehouse-style stores have transcended cultural and geographic boundaries and have expanded to countries like China, Sweden, and New Zealand, with plans to open 15 more stores in France by 2025. Costco’s popularity is evidenced by an international membership renewal rate of 88% and 91% in the U.S. and Canada, respectively.

Costco opened its first store in France in 2017. As a culture where small businesses play a significant role in commerce, France has historically been apprehensive of foreign brands, evidenced by the massive protests that erupted with the opening of Walt Disney‘s Disneyland Paris in 1992. Costco’s entry into the French market, therefore, was cautious.

However, Costco encountered a much warmer reception in France than Disney. In 2021, it amassed over 160,000 French memberships, leading to the opening of a second location in 2022, with plans for additional store openings in the country. The company’s success in this region suggests that it has massive potential for expansion globally.

Between 2017 and 2021, Costco’s international revenue rose 67% to $27 billion. However, the wholesale company has only scratched the surface in many of the countries where it operates, and tremendous growth prospects remain.

A history of steady growth

Over the last five and ten years, Costco shares have soared by 158% and 367%, respectively. The company’s consistent growth has propelled it to outperform bigger competitors, as seen in the chart below:

Data by YCharts

Costco’s track record of consistent gains has earned it the loyalty of investors who believe in its long-term prospects. For example, the company reported revenue of $55 billion in Q2 2023, missing analysts’ expectations by $340 million. Despite this, the company’s stock price rose by 4% after its quarterly earnings release on March 2, with investors betting on its long-term growth.

Costco has delivered 18 consecutive years of dividend growth, demonstrating that it is home to a stable and financially expanding business. Although its dividend yield is modest at 0.8%, the company has released special dividends in the past, paying out $10 per share in December 2020. Crucially, the company’s quarterly dividend has grown by 229% in the last ten years, reaching $1.02 this year.

Costco has a globally accepted business model with tremendous growth prospects, and its history of reliable gains has earned it a reputation as an under-the-radar growth stock worthy of consideration this month.

10 stocks we like better than Costco Wholesale
When the analysts at our newsletter Motley Fool Stock Advisor have a stock tip, it pays to listen. After all, the publication has tripled the market over the last decade.*

Recently, our analysts revealed what they consider to be the best ten stocks for investors to buy right now, and Costco Wholesale did not make the list! Yes, that’s right – they believe these ten stocks are even smarter investments.

Check out the ten stocks here

*The returns of Stock Advisor as of May 30, 2023

John Mackey, the former CEO of Whole Foods Market, now an Amazon subsidiary, is a member of The Motley Fool’s board of directors. Dani Cook has no positions in any of the stocks mentioned. The Motley Fool owns shares of and recommends Amazon.com, Apple, Costco Wholesale, Target, and Walmart. The Motley Fool has a disclosure policy.

The views and opinions expressed herein are the views and opinions of the author and do not necessarily reflect those of Nasdaq, Inc.

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A writer and finance enthusiast who loves diving into the exciting world of stocks, commodities, forex, and crypto. I'm all about making the financial markets less intimidating and more accessible, so I write engaging content that simplifies complex concepts and shares practical investment strategies. Whether you're a seasoned investor or just getting started, I've got your back! But hey, life isn't all about work, right? On weekends, you'll find me hanging out and having a blast with my awesome friends and family. We love bonding over shared interests, trying out new adventures, and simply enjoying each other's company. Striking that balance between work and play is super important to me, because what's the point of success if you can't share it with the people you love? So, if you're up for some financial market insights and a good dose of weekend fun, stick around! Together, we'll navigate the money world and make the most of our time off. Let's learn, grow, and create memories along the way!

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NovelVox has partnered with Zoom to enhance the contact center experience for customers in healthcare, banking, finance, and insurance. This collaboration aims to empower agents to deliver personalized customer experiences. NovelVox, a contact center experience optimization company, has announced its partnership with Zoom Video Communications, Inc. to integrate the Zoom Contact Center experience with industry-specific agent desktop integrations. By embedding NovelVox’s Agent Accelerator within Zoom Contact Center, agents will have a unified view of customer information, enabling them to deliver personalized and connected experiences. Agent Accelerator is a tool that consolidates all the applications agents use when interacting with customers, including core industry apps, business applications, backend systems, databases, and CRMs. This comprehensive view of the customer journey on a single screen eliminates the need for agents to switch screens or leave their Zoom workspace, resulting in faster query resolution and improved service experiences for customers. Agent Accelerator is industry-optimized and can easily connect with core systems in healthcare, banking, finance, insurance, and credit unions. This capability, along with industry-specific features and ready templates, allows contact centers to optimize their performance according to their distinct industry requirements. Customer expectations from contact centers have evolved, with a demand for personalized and consistent service experiences across all channels. Customers expect agents to have access to their entire customer journey, eliminating the need to repeat information or experience long wait times and multiple call transfers. To meet these expectations, NovelVox and Zoom are joining forces to empower agents with all the information they need to deliver a superior customer experience from within the Zoom Contact Center. This integration and unification will be enabled by embedding NovelVox’s unified agent desktop within the Zoom apps framework. Additionally, the comprehensive library of 75+ third-party app integrations opens doors for exciting new integrations within Zoom Contact Center, particularly in customer experience-intensive sectors such as banking, finance, credit unions, healthcare, and insurance. NovelVox CEO, Amit Gandhi, expressed excitement about the partnership, stating that it is a significant milestone for NovelVox’s mission to transform contact centers into consolidated customer experience centers. The Unified Agent Desktop for Zoom Contact Center is just the first step towards achieving this goal. The company aims to continue innovating and deploying refined contact center integrations to bring efficiency and coherence into the customer experience. NovelVox is a global contact center software development firm dedicated to transforming the agent-customer experience and driving brand loyalty and customer advocacy. With a library of 75+ third-party app integrations, the company has pioneered agent experience with solutions like Unified Agent Desktop, Contact Center Wallboards, Reporting and Analytics, and more. Their 14 years of experience in developing, integrating, and refining contact center applications have served various industries such as banking, healthcare, telecom, education, government, and retail. For media inquiries, please contact Martin Katz at NovelVox. Source: NovelVox

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