In the Fall 2023 Report, dscout received an impressive 92% recommendation rate from users who found immense value in the platform. One user praised the efficiency and high-quality of dscout’s research panel, stating that responses are always thoughtful and enthusiastic. They also appreciated the great service team that helps launch missions and provides suggestions throughout the process. Another user highlighted the indispensable role dscout plays in their research, emphasizing that it is a tool that researchers can’t do without.
“We are truly honored to be recognized as a Leader in G2’s Fall 2023 Report,” says Jaymie Wahlen, VP of Customer Experience & Research at dscout. “For years, customers have shared that we have become a trusted partner in their work. It’s exciting to receive feedback through this channel, and we look forward to hearing more from customers who inspire us to deliver the best possible platform and services for their research goals.”
dscout’s VP of Product, Jonathan Fairman, also acknowledged the significance of customer feedback in their continuous improvement journey. He mentioned that customer insights and experiences drive their product evolution, which is evident in their recent launch of usability testing. This feature was highly-requested by customers and created in close partnership with them.
dscout’s customer research platform enables organizations to obtain valuable insights into their customers’ experiences, behaviors, and preferences. Through mobile ethnography, video diaries, and real-time feedback, dscout empowers businesses to make data-driven decisions and keep the customer at the forefront of their work.
In today’s ever-evolving research landscape, dscout plays a vital role in helping companies forge deeper connections with customers, adapt to market dynamics, and make informed decisions that drive growth.
To discover how dscout’s customer research platform can enhance your user research efforts and experience why 92% of users recommend it, please visit dscout.com for more information.
dscout is a leader in experience research, providing the means for the world’s most innovative companies to unlock human insight at scale. Recently recognized as a Leader in the Forrester Wave for Experience Research Platforms, dscout’s flexible remote research technology allows organizations to select research participants, utilize various methodologies, speed up analysis, and create impactful, media-rich research deliverables. Learn more at dscout.com.
For media inquiries, please contact: Kate Johnson, dscout’s VP of Marketing, [email protected]
Kate Johnson, dscout, 1 (937) 660-0856, [email protected], dscout.com