PayJunction . . . is a wonderful instance of how an efficient Customer Service division helps improve shopper satisfaction and retention.
SANTA BARBARA, Calif. (PRWEB)
May 23, 2023
PayJunction was not too long ago acknowledged by three main enterprise award packages for his or her excellent customer support and cost expertise options, extending a multi-year streak within the respective winners’ circles. The firm was honored with 4 Gold TITAN Awards, one Silver Stevie® Award, and an award from the Business Intelligence Group.
PayJunction’s dedication to placing prospects first was validated by its 4 awards for Customer Service, spanning all three award platforms. Winning classes included “Customer Service Department of the Year” (TITAN, Stevie), “Customer Satisfaction Strategy” (TITAN), and “Excellence in Customer Service” (Business Intelligence Group). Representatives take satisfaction in listening to each buyer and following each difficulty to finish decision. Customer satisfaction is measured commonly and constantly stays above 95%. Stevie Award judges’ have been impressed, commenting, “PayJunction . . . is an excellent example of how an effective Customer Service department helps increase client satisfaction and retention.”
PayJunction’s concentrate on continuous innovation that makes use of expertise to unravel human issues and enhance enterprise outcomes earned the corporate two Gold TITAN Awards within the Business Technology class, one for necessary options added to its cloud-based cost answer and one other for enhancements to its RESTful Application Programming Interface (API). PayJunction added a number of new cost acceptance options to assist companies enhance productiveness, enhance the shopper expertise, decrease transaction prices, and defend delicate knowledge.
“We’re thrilled to be once again honored with prestigious awards that underscore our commitment to the success of our customers and partners,” stated Randy Modos, president, PayJunction. “As people-focused engineers, we understand the importance of quickly and effectively delivering innovative software and developer tools that businesses need to operate and scale.”
PayJunction, based in 2000, has regularly disrupted the cost processing trade with an strategy that mixes buyer advocacy, clear and moral pricing, and environmental consciousness. PayJunction’s cloud-based gateway and processing platform consolidates credit score, debit and ACH transactions made in particular person, on-line, over the telephone and on the go. Its expertise helps companies improve productiveness, scale back prices and elevate the shopper cost expertise. PayJunction processes over $9 billion yearly for US-based companies. PayJunction’s dedication to valuing long-term relationships over short-term revenue has earned the corporate widespread recognition and awards from Stevie®, Glassdoor®, Titan® and others.
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